Dropsuite is now part of NinjaOne

Same products and people you trust — now backed by NinjaOne’s platform. Your subscriptions, logins, and support channels remain unchanged during this transition.

NinjaOne + Dropsuite: Smarter Data Protection

Safeguard your clients’ data with automated, verifiable backups. NinjaOne and Dropsuite deliver fast recovery, simplified management, and peace of mind backed by proven reliability in one solution.

FAQs

What happened to Dropsuite? 

Dropsuite has been acquired by NinjaOne and is now part of NinjaOne’s SaaS Backup portfolio. The Dropsuite website has been retired, and the Dropsuite technology you know continues on as NinjaOne SaaS Backup, powered by the same proven platform and team.

NinjaOne will continue and increase its invest in the platform through ongoing innovation, roadmap development, and long-term support, while preserving the reliability and simplicity MSPs expect.

You will continue operating exactly as you do today, with no changes to your data, backups, or service continuity as a result of this transition.

Will my existing backups, data, or retention be affected? 

No. All existing backups, data, retention policies, and security controls remain intact and unchanged. Your data continues to be protected as it is today, with no disruption to coverage.

There is no action required to maintain your current backups.

Do I need to change how I log in or manage my backups? 

If you are already using Dropsuite, you can continue logging in and managing your backups the same way you do today. 

Bring Your Own Dropsuite is an optional way to connect your existing Dropsuite environment into NinjaOne, allowing you to view and manage Dropsuite backups alongside NinjaOne workflows without replacing your current setup or changing how your backups run. 

Any future changes will be communicated clearly and in advance, with guidance to ensure a smooth experience.

How do MSPs purchase NinjaOne SaaS Backup going forward?

MSPs can purchase NinjaOne SaaS Backup in the way that best fits their business. 

Through your preferred distributor 
Continue purchasing through your existing distributor relationship, including major global distribution partners. Explore our Global Distribution Partners list.   

Direct from NinjaOne 
Purchase directly from NinjaOne through a sales-led or self-guided engagement. 

Both purchasing options are supported to ensure flexibility and continuity. 

Where do I go for support?

Support continues uninterrupted through the Dropsuite Help Center. Existing customers should continue using the same support resources and processes they rely on today. 

If you have questions about your account, purchasing options, or how NinjaOne SaaS Backup works with Bring Your Own Dropsuite, your NinjaOne or distributor representative can help direct you to the right resources.